Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
ABOUT THE PROTOCOLS
ABOUT THE PROTOCOLS
What are Paradox Crisis Protocols™?
Systematic frameworks for crises where opposing things are true at once — and neither resolves. A map of territory where resolution doesn't exist.
Are these a substitute for therapy or professional support?
No. These are psychoeducational frameworks built from lived experience and structural analysis rather than clinical research. They are not a substitute for therapy, counseling, or crisis intervention, and they are not medical advice. If you're in crisis, contact a mental health professional or crisis hotline.
What makes this different from therapy?
Therapy focuses on healing, understanding root causes, and processing emotions with a trained professional. These protocols focus on navigation: how to function, make decisions, and hold contradictions while in active crisis. Many people use protocols alongside therapy.
Who created these?
Nassia Bitha, a professional writer who creates systematic frameworks by synthesizing structural thinking with lived experience. These protocols emerged from navigating personal crises. Full background on the About page.
Do I need any credentials or training to use protocols?
No. Protocols and guides are designed for personal use by anyone navigating crisis. No credentials required. The protocols are free.
What are Paradox Crisis Protocols™?
Systematic frameworks for crises where opposing things are true at once — and neither resolves. A map of territory where resolution doesn't exist.
Are these a substitute for therapy or professional support?
No. These are psychoeducational frameworks built from lived experience and structural analysis rather than clinical research. They are not a substitute for therapy, counseling, or crisis intervention, and they are not medical advice. If you're in crisis, contact a mental health professional or crisis hotline.
What makes this different from therapy?
Therapy focuses on healing, understanding root causes, and processing emotions with a trained professional. These protocols focus on navigation: how to function, make decisions, and hold contradictions while in active crisis. Many people use protocols alongside therapy.
Who created these?
Nassia Bitha, a professional writer who creates systematic frameworks by synthesizing structural thinking with lived experience. These protocols emerged from navigating personal crises. Full background on the About page.
Do I need any credentials or training to use protocols?
No. Protocols and guides are designed for personal use by anyone navigating crisis. No credentials required. The protocols are free.
FREE VS. PAID
FREE VS. PAID
What's included in free protocols?
The complete framework — every section, every technique, the emergency card.
What's the Supporter Guide?
A paid companion resource ($37) for the people around someone in crisis — written for the ones watching, not the ones going through it.
Why should I pay if protocols are free?
You don't have to. Free protocols are complete. Supporter Guides are for the people around the person in crisis — a different audience with different needs.
Do you offer refunds?
Yes. 30-day money-back guarantee on Supporter Guides. If it's not useful, email contact@ParadoxCrisisProtocols.com within 30 days of purchase for a full refund.
What's included in free protocols?
The complete framework — every section, every technique, the emergency card.
What's the Supporter Guide?
A paid companion resource ($37) for the people around someone in crisis — written for the ones watching, not the ones going through it.
Why should I pay if protocols are free?
You don't have to. Free protocols are complete. Supporter Guides are for the people around the person in crisis — a different audience with different needs.
Do you offer refunds?
Yes. 30-day money-back guarantee on Supporter Guides. If it's not useful, email contact@ParadoxCrisisProtocols.com within 30 days of purchase for a full refund.
USAGE & SHARING
USAGE & SHARING
Can I share protocols with family or friends?
Yes, share the download link or the website. Do not reproduce or redistribute the files themselves. Direct people to ParadoxCrisisProtocols.com to download.
Can I use these with my therapist?
Yes. You can bring protocols into your own sessions and work through them together. (If your therapist wants to use them with other clients, they'll need a license.)
Can I print protocols?
Yes, for personal use.
Can I modify protocols for my own use?
You can annotate, add notes, adapt for personal use. You cannot modify and redistribute.
Can I share protocols with family or friends?
Yes, share the download link or the website. Do not reproduce or redistribute the files themselves. Direct people to ParadoxCrisisProtocols.com to download.
Can I use these with my therapist?
Yes. You can bring protocols into your own sessions and work through them together. (If your therapist wants to use them with other clients, they'll need a license.)
Can I print protocols?
Yes, for personal use.
Can I modify protocols for my own use?
You can annotate, add notes, adapt for personal use. You cannot modify and redistribute.
PROFESSIONAL USE
PROFESSIONAL USE
I'm a therapist. Can I use free protocols with clients?
No. Professional use requires licensing. Contact licensing@ParadoxCrisisProtocols.com.
What is professional licensing?
A paid license that permits distribution and use of the protocols and guides with your own clients, patients, or staff — in practice, in supervision, and in psychoeducational group work. It does not permit building or selling training programs, courses, or certifications based on the material. For those, contact licensing@ParadoxCrisisProtocols.com.
What does professional licensing include?
Legal permission to distribute and use protocols with clients, patients, or staff; access to everything published as of your purchase date, plus every revision and everything newly published during your license year; and a formal license agreement. Full details: ParadoxCrisisProtocols.com/licensing
I work at a nonprofit. Do we need licensing?
If using protocols in a professional capacity — counseling services, staff training, client programs — yes. Contact licensing@ParadoxCrisisProtocols.com for nonprofit pricing.
I'm a therapist. Can I use free protocols with clients?
No. Professional use requires licensing. Contact licensing@ParadoxCrisisProtocols.com.
What is professional licensing?
A paid license that permits distribution and use of the protocols and guides with your own clients, patients, or staff — in practice, in supervision, and in psychoeducational group work. It does not permit building or selling training programs, courses, or certifications based on the material. For those, contact licensing@ParadoxCrisisProtocols.com.
What does professional licensing include?
Legal permission to distribute and use protocols with clients, patients, or staff; access to everything published as of your purchase date, plus every revision and everything newly published during your license year; and a formal license agreement. Full details: ParadoxCrisisProtocols.com/licensing
I work at a nonprofit. Do we need licensing?
If using protocols in a professional capacity — counseling services, staff training, client programs — yes. Contact licensing@ParadoxCrisisProtocols.com for nonprofit pricing.
UPDATES & VERSIONS
UPDATES & VERSIONS
How often are protocols updated?
As needed based on user feedback and evolving understanding. All updates are free for both free and paid versions. See current versions: ParadoxCrisisProtocols.com/changelog
How do I know if there's a new version?
Check the changelog page.
Are more protocols coming?
Yes. New protocols are released as they're ready, with no fixed schedule — each one is published only when it meets the standard. A series of Supporter Guides is also in development, starting with Vol. I: Decline
How often are protocols updated?
As needed based on user feedback and evolving understanding. All updates are free for both free and paid versions. See current versions: ParadoxCrisisProtocols.com/changelog
How do I know if there's a new version?
Check the changelog page.
Are more protocols coming?
Yes. New protocols are released as they're ready, with no fixed schedule — each one is published only when it meets the standard. A series of Supporter Guides is also in development, starting with Vol. I: Decline
CRISIS & SUPPORT
CRISIS & SUPPORT
How do I know if I need professional help instead of (or in addition to) protocols?
Protocols are for navigation, not treatment. Seek professional help if you're experiencing: suicidal thoughts, severe depression or anxiety, inability to function in daily life, substance abuse, psychosis, or trauma that requires processing. Protocols can be used on their own or alongside professional care — they were built for both.
I'm in an immediate crisis. Can you help me?
If you're in immediate danger: contact emergency services, go to the nearest emergency room, or call a crisis line in your country — findahelpline.com lists services worldwide. We can't provide crisis intervention, counseling, or individual support ourselves. Full list: ParadoxCrisisProtocols.com/safety-resources.
Can I email questions about my specific situation?
No. We cannot provide personalized guidance or advice. Protocols are educational frameworks only. For individual support, consult a licensed mental health professional.
Do you offer coaching or consulting?
No. Protocols and guides are the only offerings — professional training materials are planned for a later stage.
Can I give feedback?
Yes. feedback@ParadoxCrisisProtocols.com. We read everything. Your input shapes future versions.
How do I know if I need professional help instead of (or in addition to) protocols?
Protocols are for navigation, not treatment. Seek professional help if you're experiencing: suicidal thoughts, severe depression or anxiety, inability to function in daily life, substance abuse, psychosis, or trauma that requires processing. Protocols can be used on their own or alongside professional care — they were built for both.
I'm in an immediate crisis. Can you help me?
If you're in immediate danger: contact emergency services, go to the nearest emergency room, or call a crisis line in your country — findahelpline.com lists services worldwide. We can't provide crisis intervention, counseling, or individual support ourselves. Full list: ParadoxCrisisProtocols.com/safety-resources.
Can I email questions about my specific situation?
No. We cannot provide personalized guidance or advice. Protocols are educational frameworks only. For individual support, consult a licensed mental health professional.
Do you offer coaching or consulting?
No. Protocols and guides are the only offerings — professional training materials are planned for a later stage.
Can I give feedback?
Yes. feedback@ParadoxCrisisProtocols.com. We read everything. Your input shapes future versions.
TECHNICAL
TECHNICAL
I can't download the protocol. What do I do?
Email support@ParadoxCrisisProtocols.com with details — browser, device, error message.
What format are protocols?
PDF. Printable and digital-friendly.
Can I access protocols on mobile?
Yes. PDFs work on any device.
I can't download the protocol. What do I do?
Email support@ParadoxCrisisProtocols.com with details — browser, device, error message.
What format are protocols?
PDF. Printable and digital-friendly.
Can I access protocols on mobile?
Yes. PDFs work on any device.
COPYRIGHT
& PERMISSIONS
COPYRIGHT
& PERMISSIONS
COPYRIGHT & PERMISSIONS
Can I quote protocols in my blog/article/book?
Brief excerpts (2–3 sentences) with attribution — "From [Protocol Name], Paradox Crisis Protocols (ParadoxCrisisProtocols.com)" — are permitted. Longer excerpts require permission. Contact: contact@ParadoxCrisisProtocols.com
Can I translate protocols?
Not without permission. Contact: contact@ParadoxCrisisProtocols.com
Can I create derivative works?
No. Protocols may not be modified and redistributed. Personal annotations for your own use are fine.
Can these be used to train AI? No. The protocols and guides may not be used to train, fine-tune, or develop any AI or machine learning system. This applies to commercial and academic use alike.
Can I quote protocols in my blog/article/book?
Brief excerpts (2–3 sentences) with attribution — "From [Protocol Name], Paradox Crisis Protocols (ParadoxCrisisProtocols.com)" — are permitted. Longer excerpts require permission. Contact: contact@ParadoxCrisisProtocols.com
Can I translate protocols?
Not without permission. Contact: contact@ParadoxCrisisProtocols.com
Can I create derivative works?
No. Protocols may not be modified and redistributed. Personal annotations for your own use are fine.
Can these be used to train AI? No. The protocols and guides may not be used to train, fine-tune, or develop any AI or machine learning system. This applies to commercial and academic use alike.
Can I quote protocols in my blog/article/book?
Brief excerpts (2–3 sentences) with attribution — "From [Protocol Name], Paradox Crisis Protocols (ParadoxCrisisProtocols.com)" — are permitted. Longer excerpts require permission. Contact: contact@ParadoxCrisisProtocols.com
Can I translate protocols?
Not without permission. Contact: contact@ParadoxCrisisProtocols.com
Can I create derivative works?
No. Protocols may not be modified and redistributed. Personal annotations for your own use are fine.
Can these be used to train AI? No. The protocols and guides may not be used to train, fine-tune, or develop any AI or machine learning system. This applies to commercial and academic use alike.
STILL HAVE QUESTIONS?
STILL HAVE QUESTIONS?
Contact: contact@ParadoxCrisisProtocols.com
For professional licensing: licensing@ParadoxCrisisProtocols.com
Contact: contact@ParadoxCrisisProtocols.com
For professional licensing: licensing@ParadoxCrisisProtocols.com
If suicidal, unable to function, or in severe distress — contact emergency services or helplines immediately:
If suicidal, unable to function, or in severe distress — contact emergency services or helplines immediately:
If suicidal, unable to function, or in severe distress — contact emergency services or helplines immediately:
If suicidal, unable to function, or in severe distress — contact emergency services or helplines immediately: